Changes to Year-End and New Year Business Hours, and Early Shipment of Subscription Orders
Thank you for choosing elife! We would like to inform you about our online consultation hours, customer support availability, and changes to subscription order shipments during the upcoming year-end and New Year period.
日本語版| Date | Online Consultation | Customer Support | Shipping/Delivery |
|---|---|---|---|
| 2025. 12.24 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 16:00 |
| 2025. 12.25 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 16:00 |
| 2025 12.26 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 16:00 |
| 2025 12.27 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 15:30 |
| 2025. 12.28 | 09:30-18:30 | 09:30-17:30 | Same-day shipment if prescribed and paid by 14:30 |
| 2025. 12.29 | Closed | Closed | Closed |
| 2025. 12.30 | Closed | Closed | Closed |
| 2025. 12.31 | Closed | Closed | Closed |
| 2026. 1.1 | Closed | Closed | Closed |
| 2026. 1.2 | Closed | Closed | Closed |
| 2026. 1.3 | Closed | Closed | Closed |
| 2026. 1.4 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 16:00 |
| 2026. 1.5 | 09:30-18:30 | 09:30-18:30 | Same-day shipment if prescribed and paid by 16:00 |
※ Please note that it may be difficult to book online consultations from 12/28/2025 to 1/4/2026.
About the Late Shipment of Subscription Orders
For the upcoming deliveries scheduled between 12/29/2025 and 1/3/2026, we will adjust the shipping date either earlier or later. Payment will be charged at the time of the shipment.
Example:
Next subscription delivery scheduled for 12/29/2025 (Mon) → will be shipped on 1/4/2026 (Sun).
If you wish to change your shipment date, you can make a change on your My Page until 23:59 on 12/21/2025.
Please note that the shipping date cannot be changed to the period between 12/29 and 1/3.
▼Please change your shipment date via My Page.
https://shop.elife.clinic/apps/subscriptions#/
If you have any questions or concerns, please contact us via LINE or the inquiry form below.
https://elife.clinic/contact
We apologize for the inconvenience and appreciate your understanding.
We look forward to having you with us in 2026!
elife Customer Support