【イーヘルスクリニック新宿院】来院診療｜点滴施術

Note: These are the terms and conditions for "In-Clinic Treatment ePasses." They differ from "Online Treatment ePasses."

[ Expiration Date ]
This offer is valid for 90 days from the date of purchase. Please be aware that the discount will expire after 90 days and can no longer be applied to your treatment.

[ Refunds & Cancelations ]
Once purchased, an ePass is generally non-refundable except where required by applicable law. However, if a physician determines during the consultation that a prescription is not appropriate and does not issue a prescription, the full amount paid will be refunded. Requests to cancel an ePass or obtain a refund due to a change of mind or other customer-related reasons cannot be accommodated, even if the physician consultation has not yet taken place.

[Regarding Cancellations After Ordering]
We do not accept cancellations, returns, or refunds for customer convenience once an order is completed. Cancellations, returns, and refunds will not be granted for reasons such as "no longer needed," "ordered by mistake," or "product differs from expectations." Please review your order details thoroughly before purchasing

[Regarding Subscription Plans with Minimum Purchase Requirements]
For subscription plans with a minimum purchase requirement (e.g., "Minimum 2 Deliveries Required"), you cannot cancel mid-contract, return items, or receive a refund until you have completed the required number of shipments.

Example: 2-Delivery Minimum Requirement Plan
・1st Shipment: Non-refundable / Non-returnable / Cannot cancel
・2nd Shipment: Non-refundable / Non-returnable / Cannot cancel
・3rd Shipment onward: Eligible for cancellation, if requested at least 48h before the next payment date

You can request/process a cancellation starting with the next scheduled shipment, only after completing your minimum required deliveries.